Last updated: May 2025
Introduction
Tire Point Automotive (“we,” “our,” or “us”) operates at 920 Agnes Street, New Westminster, BC V3M 1H6. We are committed to protecting the privacy and security of the personal information of our customers, website visitors, and anyone who interacts with our business. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Information We Collect
We may collect the following personal information:
- Name, email address, and phone number (when you contact us or book a service)
- Vehicle information (make, model, year, VIN) relevant to services requested
- Service history and records for your vehicle
- Payment information when processing transactions
- Website usage data through cookies and analytics
How We Use Your Information
- To provide automotive repair and tire services you request
- To communicate with you about appointments, estimates, and completed work
- To maintain service records for your vehicle
- To improve our services and website experience
- To comply with legal and regulatory requirements
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in our business operations (such as payment processors), but only as necessary to fulfill services. We may also disclose information when required by law or to protect our rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for the collection and use of your information
- Request deletion of your personal information, subject to legal obligations
Cookies
Our website may use cookies and similar technologies to improve user experience and collect anonymous usage statistics. You can control cookie preferences through your browser settings.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Tire Point Automotive
920 Agnes Street, New Westminster, BC V3M 1H6
Phone: (604) 524-9747
Email: [email protected]